FAQ

  1. Where do you ship?
  2. What kind of customer service do you offer?
  3. Do I need to register before I can make a purchase?
  4. What’s your return policy?
  5. Do I need a reseller  license to buy from H & J Closeouts? 
  6. Does Free Shipping include international shipping or shipping outside of the continental United States?
  7. Do you drop ship?
  8. Do you ship to Amazon?

Where do you ship?

We ship anywhere in the world.

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What kind of customer service do you offer?

We’re truly here for our customers. If you have any questions please contact us via our Contact Us page or call us either at (800) 875-7717 or (224) 567-6031. We’re very responsive, but our business hours are 10am to 5pm Monday – Friday. If you leave a message or email us, you can typically expect a response within 1 business day.

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Do I need to register before I make a purchase?

Unlike other companies, we don’t require you to register an account with us before making a purchase. We like to be extremely transparent with our pricing and our policies, so we keep everything open. However, if you do register during your purchase you can easily track your orders and shipping.

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What’s your return policy?

H&J Liquidators works hard to make sure all of our customers are satisfied.  Unfortunately, not everything goes according to plan. We know that issues can arise: sometimes orders are short shipped, merchandise is broken, defective or the wrong product is sent. Even though we do our best to minimize these problems, they do occur.  When this happens, please contact H&J by Phone or Email to address the issue. Customer Service will get back to you within 24 hours to discuss a return or reasonable solution.

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Do I need a reseller license to buy from H & J Closeouts?

No, you do not need a reseller license to buy from us.

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Does Free Shipping include international shipping or shipping outside of the continental United States?

Our free shipping policy only applies for shipping within the continental United States and DOES NOT include international shipping or shipping outside the continental United States (i.e.: Hawaii, Alaska, and Puerto Rico).
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Do you drop ship?

Yes, we drop ship and will ship your packages blind so no one will ever know you used H&J Closeouts. Our return and shipping policies still apply for drop shippers, so please read those policies to fully understand our shipping and return policy before drop shipping with us.
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Does your company ship to Amazon?

Yes, we will ship to Amazon provided that you supply the correct labels.
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